De-Matting & Flea Policy

I groom humanely and abide by the Animal Welfare Act 2006.
When a dog is presented to me in a severely matted condition, it is my policy to shave the whole coat using electric clippers with a close blade.  To de-matt would cause the animal stress and discomfort, often leaving a very thinned and damaged coat.  Shaving the coat is quicker, gentler and kinder for the animal.  Many animals are traumatised by unnecessary hours of de-matting, putting them off grooming for life.  If de-matting is required this will be discussed during your consultation.
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A SEVERELY MATTED DOG CAN SUFFER MANY CONDITIONS: Hotspots and sores, Fungal and bacterial infections, Yeast infections, Flea infestation, Mites and lice, Urine and faeces scalding, Eye and ear infections, Severe itching.
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Once the coat is removed, the skin can be red due to the lack of air circulation and dirt that has accumulated underneath.  Occasionally there are sores or infection, this may need veterinary treatment.  Dogs tend to scratch and rub their skin after shaving – this is normal, however some can over scratch and this may lead to broken skin.  If in doubt speak to your vet.
I will be more than happy to show you how to look after your dog’s coat.
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Please ensure that your dog does not have fleas when he/she visits me. Finding fleas at any time on any dog that visits me means that I have to use additional products on your dog as well as treating the whole salon in order to maintain a clean and flea free environment. This not only proves costly both in terms of additional products but also in time spent sanitising the salon. For this reason, should I find fleas on your dog an additional charge of £10 per dog will be added to the grooming charge.
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If you would like any help or guidance on the treatment of fleas please speak to your vet.